Privacy Policy
What we collect when you request a quote or place an order, why we collect it, and what we never do with it.
Last updated: August 2026
1. The short version
We collect the information we need to quote, build and deliver your staging, and to answer your questions. We do not sell your personal information to anyone.
2. What we collect
- Contact and order details you give us: name, organization, email, phone number, shipping address, event date, venue and the configuration you need.
- Purchase information: what you ordered, order value, purchase orders and tax-exemption documents where applicable.
- Site usage data: pages viewed, referring site, browser and device type, collected through our website platform and analytics tools.
3. How we use it
- To prepare quotes and confirm specifications with you.
- To build, schedule, ship and deliver your order.
- To provide support, replacement parts and warranty service.
- To send order updates, and — only if you opt in — occasional product or pricing emails.
- To improve the site and understand which products people are looking for.
4. Who we share it with
We share only what is necessary, with:
- Freight carriers — your delivery name, address and phone so they can deliver and schedule.
- Payment processors — to take payment securely.
- Our website and email platforms — to host the site and send order and support messages.
We do not sell, rent or trade your personal information. We may disclose information where required by law.
5. Payment information
Card payments are handled by our payment provider. We do not store full card numbers on our systems.
6. Cookies and analytics
Our site uses cookies to keep your cart working, remember preferences and measure traffic. You can block or delete cookies in your browser settings; some parts of the site may not work as well if you do.
7. How long we keep it
We keep order and quote records for as long as needed to support the product, honor warranty claims and meet tax and accounting requirements. Marketing contacts are kept until you opt out.
8. Your choices
You can unsubscribe from marketing email at any time using the link in the message. You can also ask us what information we hold about you, ask for corrections, or ask us to delete it — call or text (323) 535-9851 or use our contact page.
9. Children
Our site and products are sold to businesses, schools, churches and adults. We do not knowingly collect personal information from children.
10. Changes to this policy
We may update this policy from time to time. The current version always lives on this page with the date it was last updated.
11. Contact
Questions about privacy? Call or text (323) 535-9851, or use our contact page.
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